1 bet Privacy Policy — Your Data is Safe with Us

Welcome to 1 bet's Privacy Policy. This policy explains what information we collect when you use the 1 bet platform, how it is used, and the steps we take to keep your data safe.

We believe privacy is a fundamental right. That's why 1 bet is committed to keeping every action you take on our platform fully secure and private. This Privacy Policy applies equally to our website, mobile app, and all related services.

By using 1 bet's services, you agree to this Privacy Policy. If you disagree with any part of this policy, we ask that you discontinue use of our platform and contact support to close your account.

1 bet only collects information that is necessary to provide our services. We never ask for unnecessary or excessive data. Below is a detailed breakdown of the types of information we collect.

2.1 Information You Provide Directly

Information you provide during registration and account use:

• Full name and date of birth
• Email address and mobile number
• Home address and district
• National ID number (collected during KYC verification)
• Payment details (mobile banking number, last 4 digits of card number)
• Messages and communication history sent to support

2.2 Automatically Collected Information

When you use 1 bet, certain information is collected automatically:

2.3 Information Received from Third Parties

In some cases, we may also receive information from trusted third parties, such as payment providers or identity verification services. This data is used solely to ensure your account's security and the quality of our services.

1 bet uses your information only for specific, legitimate purposes. Each use case is outlined below:

• Account Management: To create, verify, and manage your account
• Service Delivery: To provide betting services, process transactions, and ensure payouts
• Security: To prevent fraud, money laundering, and multiple accounts
• Customer Support: To resolve your questions and complaints
• Legal Obligation: To meet regulatory requirements
• Service Improvement: To enhance your platform experience and usability
• Relevant Communications: To send you important updates, bonus offers, and promotions (you can opt out at any time)

1 bet never sells your data. However, limited information may be shared with trusted partners to deliver our services. Any such sharing is always for a defined purpose and governed by strict confidentiality agreements.

4.1 Who We Share Your Information With

• Payment Providers: To process transactions (bKash, Nagad, Rocket, etc.)
• Identity Verification Services: For the KYC process
• Technology Service Providers: For platform operations (cloud servers, cybersecurity)
• Legal Authorities: By court order or government directive (only where legally required)

4.2 Who We Do Not Share Your Data With

• Advertising or marketing agencies
• Competing Betting Platforms
• Data brokers or information resellers
• Any unauthorized third party

1 bet uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser that make your next visit smoother and more personalized.

5.1 Types of Cookies

5.2 Cookie Controls

You can disable or restrict cookies through your browser settings. However, turning off essential cookies may affect certain platform features — such as staying logged in or saving your preferences.

1 bet uses industry-leading security technology to protect your data. Our security framework is multi-layered — if one layer is compromised, the others remain in place to keep your information safe.

6.1 Technical Security

• 256-bit SSL/TLS encryption — applied to all data transmissions
• AES-256 Encryption — for data at rest
• Two-Factor Authentication support
• Advanced firewall and DDoS protection
• Regular penetration testing and security audits
• Automatic alerts for suspicious activity

6.2 Organizational Security

• Only authorized personnel can access user data
• All data access logs are stored and reviewed on a regular basis
• Staff receive regular data protection training
• A rapid response plan for data breaches is in place

1 bet believes you should have full control over your own data. That's why we provide you with the following rights:

• Right to Access: You can request to know what information we hold about you
• Right to Rectification: You can request corrections to inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: You can object to certain types of data processing
• Right to Data Portability: You may request your data in a structured, portable format
• Right to Withdraw Consent: You can opt out of marketing communications at any time

1 bet does not retain your data longer than necessary. Information is stored only for as long as needed to provide our services and to meet legal obligations.

After the retention period, data is securely deleted or anonymized so it can no longer be read by anyone.

1 bet is strictly prohibited for anyone under 18. We never knowingly collect information from minors.

Age is verified at registration, and additional identity verification may be requested in suspicious cases. If we become aware that information from a minor has been collected inadvertently, we will delete it immediately and close the associated account.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to resolve your concerns promptly.

• Email: support@1bet-taka.com
• Live Chat: Available 24/7 on the platform
• Help Center: Help Center Page