1 bet FAQ — All Your Questions Answered

No, each user may only hold one account. Attempting to create multiple accounts using the same mobile number, email, or device may result in all accounts being suspended. If duplicate accounts were created by mistake, please contact us immediately Go to the Help Center contact us.

On the login page, and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use that code to set a new password. The whole process takes just 2 minutes.

For security reasons, your registered mobile number cannot be changed directly. However, if your old number has been deactivated or you need to change it for any other reason, Go to the Help Center Contact us. Changes can be made after your identity has been verified.

Mobile number verification is sufficient for standard betting. However, identity verification (KYC) may be required for large withdrawals or certain specific situations. Your national ID details may be needed to complete this process.

The minimum deposit starts at just ৳500. Maximum limits vary depending on the payment method. Transaction limits for bKash and Nagad may differ per transaction. For the latest information, Financial Transactions Visit the page.

Withdrawal requests are typically processed within 30 minutes to 24 hours. Most bKash and Nagad transfers are near-instant. Bank transfers may take 1–3 business days. During peak hours, processing may take a little longer.

1 bet itself does not charge any extra fees on deposits. However, your mobile banking provider (bKash, Nagad, etc.) may apply their standard transaction fees. The same applies to withdrawals.

First, refresh the page and wait 5–10 minutes. If the problem persists, Financial Transactions Check your transaction history on the page, along with the transaction ID. Go to the Help Center Contact us for a quick resolution.

Bonuses cannot be withdrawn directly. You must place bets using the bonus and complete the required wagering amount before any winnings earned from it can be withdrawn. For details on wagering requirements, Terms & Conditions visit the page.

Reload bonuses are typically offered once a week or during specific promotions — they are not automatically applied to every deposit. Log in and check the Promotions section in your profile to see active offers.

Every bonus has a set expiry period. If the wagering conditions are not met within that time, the bonus is automatically cancelled. It's best to use your bonus promptly after receiving it. For more details, Terms & Conditions View.

You'll receive a referral bonus when someone signs up for a new account using your referral link or code and makes their first deposit. You can find your referral link in the Profile section. The bonus activates as soon as your referred friend starts betting.

Live betting means placing bets in real time while a match is in progress. Odds shift every moment, and you can place new bets at any time. It's more exciting than regular betting because you can make quick decisions based on how the match is unfolding. For tips, Betting Tips Visit the page.

Odds are numbers that determine the probability of winning and the potential payout. For example, odds of 2.0 mean a ৳100 bet returns ৳200 if you win (profit of ৳100). 1 bet uses the decimal odds format. To understand this in more detail, Analytics Visit the page.

In most cases, a confirmed bet cannot be cancelled. However, if a match is cancelled or postponed, your stake will be refunded. If the Cash Out option is available, you can also lock in a partial return before the match ends.

The minimum bet generally starts from ৳50. Maximum limits vary by event and market type. For high roller options, High Roller Visit the page for exclusive benefits on high-stakes bets.

Go to Profile Settings and look for the Two-Factor Authentication (2FA) option under the Security section. You can enable it via mobile OTP or an authenticator app. Once active, you'll need to enter an additional code each time you log in, keeping your account more secure.

If you notice any unrecognized transactions or logins on your account, change your password immediately and Go to the Help Center Report it. Our security team will investigate promptly and take action. You can also request a temporary account lock if needed.

A strong password should be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Avoid using your date of birth or simple words as your password. Change your password every 3 months.

First, go to Settings > Security on your phone and enable the "Unknown Sources" or "Install unknown apps" option. Then Download Page Download the APK file and tap it to install. Once installed, it's a good idea to turn off the Unknown Sources option again.

Yes, the 1 bet app and website share the same account, balance, and betting history — no need to create separate accounts. Any updates made on one device will instantly reflect across all your other devices.

When a new update is available, you'll receive a notification automatically when you open the app. Alternatively, Download Page download the latest version and install it over your existing one — no need to uninstall first.